It really is well worth emphasising because you borrowed more that month from the same doorstep lender if you repaid some loans early. This might be often called “refinancing” your loan.
In this situation you might have paid more in interest if you had just been given an extra loan because of the way the “early settlement calculation” was done than you would have. If it wasn’t explained for your requirements by the agent (and I also bet it absolutely wasn’t!) then you definitely paid more interest than you need to have.
Additionally it is well well worth pointing off to the Ombudsman because it was getting near to Christmas, or in August when you might need more money for new school uniforms, or because you had paid off a lot of a previous loan if it was always your agent suggesting you borrow more, perhaps.
A loan provider such as for instance Provident should have only provided you that loan in the event that you had expected them on paper for this. The collector should not have sat at home and offered loans that are new. Therefore if this occurred for you, mention it in your problem to your Ombudsman.